Interstate moving is federally regulated. Good preparation means knowing who will transport the shipment, what documents should exist, how the estimate works, and what information to keep from pickup through delivery.
Confirm whether you are working with a mover or a broker
A mover transports the household goods. A broker arranges transportation with a mover. FMCSA states that interstate movers and brokers must be registered and that brokers must use registered interstate movers. Ask which company will physically transport the shipment and keep the legal names and identifiers from the written documents.
Verify federal registration
FMCSA advises consumers to check whether an interstate mover or broker is registered and to review complaint history before choosing a company. Use the official Steps to Select a Mover resource and the mover-search tools it references.
Understand the estimate
FMCSA distinguishes a written binding estimate from a non-binding estimate. A binding estimate covers the shipment and services described in writing. A non-binding estimate is not a guarantee of final cost; the final charge can depend on actual weight, provided services, and the mover’s tariff. Added items, requested services, stairs, elevators, parking restrictions, or other access conditions can require revised written terms.
Keep the core documents
- Written estimate and any revised estimate
- Order for service
- Bill of lading
- Inventory and condition records
- Valuation or liability selection
- Pickup and delivery information
- Claims and dispute-settlement procedures
Prepare for pickup and delivery
Be present or appoint a representative, review the inventory, note conditions, keep essential and valuable items with you, stay reachable during transit, and record missing or damaged items before signing the delivery inventory.
Interstate moving FAQ
What makes a move interstate?
A shipment crossing a state line is an interstate move and is subject to federal household-goods requirements.
Should I verify a mover or broker?
Yes. Check federal registration and complaint history and understand which company will physically transport the shipment.
What is a binding estimate?
It is a written estimate that sets the amount due for the shipment and services described, subject to revised written terms when the shipment or requested services change.